ZooTampa at Lowry Park //
Tampa, Florida //
Posted on: June 5, 2022 //
Apply by: June 30, 2022

Position Summary
Responsible for managing the daily functions of the Aquatics area and Life Support division of the Animal Department. Performs diverse and skilled assignments related to the daily management of a variety of animals. Works closely with Animal Department management to carry out the functions and duties of the Animal Department. Responsible for the maintenance, repair and installation of all Life Support Systems (LSS) in the Zoo. Develops and implements all new life support automation and design systems. Oversees all life support equipment preventative and predictive maintenance tasks, analyzes life support trend data, and recommends repair or replacement of major components when appropriate. Supervises life support technicians and contract work on all life support systems. Reports directly to the Vice President of Animal Care (VPAC).

Functions & Responsibilities

Essential Functions

Functional Priorities
Manages assignments related to the daily care of the collection for a variety of animals.
Ensures adherence and compliance with accreditation standards and guidelines.
Demonstrates awareness of Zoo’s strategic goals and objectives of the facility and living collection.
Responsible for annual submission to the VP of Animal Care/General Curator of a report that outlines the progress of the various goals and objectives of the management functions within their area of responsibility.
Responsible for the management, scheduling and work performance of the work unit in assigned areas.
Establishes and maintains efficient work routines in all areas of responsibility that meet or exceed industry standards and regulatory agency requirements.
Inspects assigned areas of responsibility daily at beginning and end of shift and reports animal illnesses, abnormal behavior and unsafe conditions promptly to appropriate Animal Department staff (including the staff Veterinarian).
Submits daily keeper reports and takes charge of the Animal Department operations as required in absence and upon the request of the Animal Department management.
Keeps detailed, accurate records of all animals within assigned areas. Generates written and verbal reports as needed. Under the direction of the General Curators, writes articles for publication.
Works with Animal Department management to support successful selective breeding of animal collection.
Assists in exhibit planning, construction and supervision of construction relating to assigned areas of concern.
Inspects Zoo grounds and animal housing facilities daily for cleanliness and safety and checks animal habitats and cages for security and other conditions.
Assists in relocating animals as instructed; patrols Zoo areas to enforce Zoo rules and regulations; stops mistreatment of animals and destruction of Zoo property; and answers questions of Zoo visitors in a courteous and pleasant manner.
Administers prescribed dosages of vitamins and medications when necessary; performs minor first aid and assists Vet Technicians, VP of Animal Care, Curators, and/or Veterinarian in treating Zoo animals.
Shifts, loads and unloads animals as required; drives vehicles to pick-up and deliver supplies and animals.
Responsible for life support system design, operation and maintenance for ZooTampa
Troubleshoots and repairs systems to ensure aquatic life is sustainable
Monitors a workable, preventive, predictive and corrective maintenance program for all systems
Reviews automation system designs, operations and procedures to ensure currency in all areas
Coordinates 24/7 system operations for specimen health and welfare
Provides proper training for LSS technicians as well as cross training to related Animal Department management in all routine and emergency life support situations
Responsible for on call scheduling of personnel responding to emergencies
Anticipates problems or issues and is prepared to respond accordingly
Keep a positive attitude when working in adverse conditions
Recommends cost savings with life support maintenance solutions
Works in close collaboration with Animal Care and Health teams
Manages ZooTampa’s waste water permit and well water consumption
Other duties as assigned by VPAC and Animal Department Management
Assist in managing capital projects as assigned
Delivers extraordinary customer service to all Zoo guests and internal customers

Other Duties & Responsibilities

Works as part of the management team to ensure overall organizational goals executed according to plan and achieve assigned metrics of success. The management team collectively serves to fulfill the following priorities:

1. Brand promise throughout all guest experiences and communications
2. Consistent adherence to quality and safety standards
3. Excellent consumer value and consumer enjoyment
4. Make certain guest experience is relevant to guest needs, perceptions and expectations
5. Plan-Do-Check-Act management philosophy through all activities
6. Financial awareness and project management that is analytically driven.
7. Vibrant institutional culture
8. AZA accreditation, exceeding industry standards
9. Institutional accountability and compliance
10. Internal and external communications

Skills & Experience

Knowledge & Skills

Skills and Experience:
Knowledge of the basic principles, concepts and reference sources used in the application of chemical analysis.
Ability to perform and record moderately complex standardized tests for water quality.
Ability to perform maintenance and troubleshoot problems on aquatic systems and associated pumps, filters, generators and other equipment related to the area of responsibility.
Ability to resolve problems and/or issues without compromising quality standards.
Broad based knowledge of:
Wildlife laws as they relate to the State of Florida, USFWS and USDA
Systems supporting sensitive aquatic life including rays, sharks and jellies
Marine mammal systems
The design, evaluation, and implementation of employee performance evaluations.
Recognizing, diagnosing and resolving LSS problems as they arise
Familiarity with ozone systems.
Ability to diagnose training and development needs of subordinates and develop training programs.
Ability to maintain records, prepare oral and written reports and impart them effectively.
Ability to establish and maintain effective working relationships with subordinate personnel, other employees and the general public.
Demonstrates initiative and independent judgment and provides supervision, leadership, staff coordination and consultation for functions of subordinate work units.
Capacity to anticipate: ability to think ahead and plan over multi-year time span.
Capacity to change: ability to identify and correct operational problems quickly.
Must be able to think logically and solve problems with minimal guidance.
Must possess excellent interpersonal and communication skills (both verbal and written).
Must be flexible and have the ability to multi-task in a fast paced environment while maintaining a positive attitude with the public.
Ability to communicate ideas and contribute effectively to the department.
Computer Proficiency:
Proficient with Word, Excel and Power Point, and be able to adapt well to various other computer programs.

Education & Experience

Bachelor’s degree in biology, chemistry or related field or equivalent specialized training is preferred
Minimum 5 years of experience working with aquatic collections at an accredited AZA institution or related facility.
Minimum 2 years of management/supervisory experience or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities.
AALSO certification required
Five years experience installing and maintaining life support systems
SCUBA certification required.

Job Requirements

Physical Requirements

Physical Requirements:
Must be able to withstand typical Florida climate, sometimes temperatures exceeding 90 degrees.
Ability to traverse zoo grounds on foot or in zoo vehicle.
Must be willing to work varied hours.
Standing, walking for long periods of time
Bending, squatting, kneeling, climbing heights, climbing stairs and reaching above shoulders on occasion
Lifting and carrying (up to 80 lbs.)
Working near moving machinery
Operating machinery
Ability to travel as needed — locally and/or nationally
Flexibility in working schedule including evenings, weekends and holidays
Available for on-call emergencies

Working Conditions

Must be able to withstand typical Florida climate, sometimes temperatures exceeding 90 degrees.
Ability to traverse zoo grounds on foot or in zoo vehicle.

Salary & Benefits