Life Support Manager
This position advances Denver Zoo’s mission, core values, and goals by overseeing the activities of the Life Support Systems Shop. The individual performs all aspects of work at a Master level for the purpose of design implementation, construction, maintenance, repair, and installation of life support systems, equipment, media and materials. The individual acts in a supervisory role over the Life Support Technicians and outside consultants/suppliers/contractors hired in a life support systems capacity.
Primary responsibility is oversight of the Toyota Elephant Passage filtration system covering approximately 1.2 million gallons of water in six different pools serving elephants, rhinos, and tapirs. Additionally, support of the seal/sea lion, polar bear and river otter filtration and water quality systems, support of the flamingo pond and other bird exhibits.
We are in the process of constructing a new tiger exhibit with future LSS needs in mind. The LSS Manager will be instrumental in the design and implementation of the life support/filtration system for this new exhibit.
A new Coastal exhibit is in the initial stages of development and will be our new home for polar bears, sea lions, seals, otters and Steller’s sea eagles. The LSS Manager will be involved in the design and oversight of the life support/filtration systems for this new exhibit as well.
Functions & Responsibilities
Complies with and promotes Denver Zoo’s safety policies, mission, core values, and sustainable management goals.
•Supervises the schedules of all staff within the Life Support Systems Shop, including work prioritization, assigning daily tasks, ensuring employee productivity, conducting employee performance reviews, implementing disciplinary measures, training, quality control, and approving time off. Suggests appropriate methods to perform tasks when necessary and continues the training and education of their employees.
•Manages the Life Support System Shop’s budgets for both capital and operating accounts.
•Participates in the design of new and modified life support systems and implements approved designs.
•Purchases life support system-related equipment, tools, chemicals and materials.
•Coordinates outside contractors when necessary, including obtaining bids, approving contracts and purchase agreements, ensuring compliance with the Outside Contractor Code of Conduct, procuring information for background checks, communicating Prevailing Wage requirements, procuring permits, reviewing payment applications, generating purchase authorizations, communicating methods of procedure (MOP’s), tracking project schedule, and performing quality control.
•Ensures compliance with current regulations, codes, and industry standards.
•Collects water samples, performs various water quality tests, maintains an on-site water quality laboratory, transports water samples to outside testing agencies when necessary, records data, and prepares assigned reports/records, (i.e. daily reports, water quality logs, equipment inspection logs, and other pertinent data on Life Support Systems (LSS) and facilities as required. Utilizes in-house computer data systems and software. Implements necessary adjustments to water chemistry as needed.
•Performs inspections of all life support equipment for preventative maintenance, routine upkeep, and repair of all facility life support system components, including media replacement when needed.
•Develops and maintains applicable standard operating procedures (SOP’s).
•Establishes a comprehensive preventative maintenance (PM) record system. Without supervision, maintains PM’s on all systems of responsibility.
•Coordinates or self-performs necessary repairs of small pumps, bearing motors, and impeller assembles.
•Trains fellow Life Support technicians and other designated zoo staff in standard LSS maintenance, service, and records keeping as directed.
•Performs plumbing, installation and repair on LSS.
•Performs pump servicing and lubricating with the assistance of the Pump Tech.
•Performs filtration operation including back washing, media replacement, ozone adjustment, compressor servicing and adjustments.
•Coordinates or self-performs PM work on all components of ozone and UV systems, including ozone generators, ambient ozone analyzers and compressors, alarm systems, and pumps.
•Works cooperatively with other departments, (i.e. Animal, Education, Guest Services, etc.) and outside contractors.
•Maintains satisfactory working relationships and a professional appearance.
•Operates a variety of light and medium equipment.
•Maintains records on required and completed work.
Other Duties & Responsibilities
Primary responsibilities is oversight of the Toyota Elephant Passage filtration system covering approximately 1.2 million gallons of water in six different pools. Additionally, support of the seal/sea lion, polar bear and river otter filtration and water quality systems, support of the flamingo pond and other bird exhibits.
•Working occasional nights, weekends, and holidays, or placed on emergency on call capacity may be required.
•Prepares work plans using blue prints, sketches, schematics, and digital models.
•Plans and coordinates installation, maintenance, and repair work with other trades areas.
•Attend meetings, as needed.
•Maintains records, prepares reports, and submits completed work orders in a timely manner.
•Performs various tasks as assigned.
Skills & Experience
Knowledge & Skills
Basic business management skills.
•Two years’ experience in the mechanical repair, plumbing, electrical systems of aquatic filtration pumps and filters.
•Knowledge of automated life support system operation and diagnostics.
•Experience with automated control systems, component calibration and maintenance.
•Experience with centrifugal pump equipment fractional to 60 HP, sand filters, carbon filters, drum filters, UV sterilizers, ozone systems, chlorine, bromine, denitrification systems, water chemistry, VFD’s, chillers, and heat exchangers are highly desirable. Knowledge of biology, zoology and limnology are a plus.
•Skilled in PVC plumbing and design as it relates to Life support systems.
•Intermediate computer skills including Word, Excel, and Outlook.
•Experience operating computer programming for automated controls is required.
•Knowledge of ozone generators, dryers, and ambient ozone alarm systems is required.
•General mechanical aptitude and math skills.
•Ability to interpret values on numerical gauges.
•Skill in maintaining and organizing files, records and documents.
•Willing to work with chemicals including acids, chlorine, bromine, and ozone.
•Ability to work independently without supervision and is expected to develop a strong sense of responsibility for the systems throughout the zoo.
•Experience with Hazcom and OSHA guidelines.
•Ability to read and communicate using manuals, plans, shop drawings, specifications, digital models, maps, and written and verbal instructions.
•Must possess good interpersonal communications skills.
•Must possess excellent customer service skills.
Education & Experience
High School diploma or equivalent; Associate Degree is preferred.
The physical demands for this position involves light lifting under 25lbs and also requires carrying, pushing, pulling, and occasional heavy lifting up to 50 lbs. The employee is regularly required to stand, walk, talk and listen. The employee frequently is required to use hands to maneuver handle or feel objects, tools or controls. The employee is occasionally required to sit, climb or balance; also, reach, stoop, kneel or smell. Specific vision abilities required include close, distance, color, peripheral, depth perception vision and ability to adjust focus. Minimal crouching, crawling, climbing, and non-confined sitting are also required. The position requires both mental and visual concentration.
This position requires a substantial amount of contact with staff, volunteers, and other departments. The employee occasionally works near moving mechanical parts and in outside weather conditions and may be occasionally exposed to fumes or airborne particles and chemicals. The employee may be exposed to chemicals and zoonosis. The noise level in the work environment is usually moderate.