Senior Maintenance Technician – LSS Specialist
Life Support System (LSS) specialist to engage fully and to take ownership of the zoo’s water treatment and animal aquatic exhibit filtration systems; strategically manage the zoo’s water usage; operate and maintain all zoo water treatment systems and help design new basic LSS systems. This position will spend their time on water systems maintenance, water quality management, water chemistry testing, and water use planning and monitoring. The technician will be required to maintain and complete all necessary logging and record keeping for testing and operations of the LSS systems on campus. This position will require that all workspaces and systems/subsystems be kept clean functional and inspection ready at all times to ensure animal welfare and safety as well as regulatory compliance. This position will also be responsible for fulfilling traditional zoo maintenance technician tasks as required including scheduled on-call maintenance days and cross coverage of all maintenance department responsibilities. This position is non-supervisory and reports to Facilities Maintenance Manager. This position also requires the technician to train team members and supervisors on daily operations, troubleshooting, and testing procedures for all LSS systems within the campus. The LSS technician will promote and pursue professional working relationships with both internal and external customers. Adheres to and supports all organizational policies and procedures and standards. Promotes teamwork!
Functions & Responsibilities
• Non-traditional work week – will be required to work at least 1 weekend day each week (either a Sunday-Thursday or Tuesday-Saturday schedule)
• Maintains a clean, hazard free work area and shop.
• Maintain a high level of customer service and satisfaction
• Diagnose and repair water treatment processes including, but not limited to, filters, ozone systems and UV treatment processes.
• Maintains building, mechanical and electrical systems including HVAC, plumbing, fire life safety and security. HVAC Certification not required.
• Facilitates and performs building maintenance and repairs.
• Maintains testing and operational logs and completes regular system inspections.
• Troubleshoots problems in mechanical equipment and uses sound judgment to facilitate repairs, with approval from supervisor.
• Performs specialized installation, fabrication and/or repair and maintenance of facilities and equipment.
• Works independently and responsibly in the absence of direct supervision.
• Operates as on-site project lead including planning, preparation and coordination of specific projects as assigned by supervisor.
• Maintains courteous, helpful and professional behavior on the job.
• Displays a willingness and ability to be responsive in a warm and caring manner to all customer groups.
• Consistently cooperates and supports organization in problem-solving issues.
• Requests the purchase of supplies, equipment and contract services necessary to maintain a clean, safe working environment.
• Maintains maintenance records and files
• Inspects repairs and maintains safety equipment in accordance with state and local authority as certified and authorized (i.e Fall Harness Inspection certified, etc).
• Repairs, maintains and installs kitchen and bathroom equipment as necessary
• Ability to complete assigned tasks in a timely manner.
• Ability to read, analyze and interpret documents such as OSHA rules and regulations, building and fire codes, operating and maintenance instructions and procedure manuals
• Responsible for the care of tools, machinery, and vehicles under their care.
• The ability to use a variety of tools both hand and power and to operate motor vehicles safely.
• Must be able to work under exigent circumstances to finish task in emergencies and in the process maintain self-control common sense and good judgment.
• Expected to be at work and ready to begin their assigned shift at the time the shift is scheduled to start.
• Expected to maintain integrity and honesty in the performance of duties.
• Other duties as requested/assigned.
Skills & Experience
Knowledge & Skills
• Must submit to and pass a pre-employment drug/alcohol screening and criminal background check.
• Creative problem-solving skills
• Must have excellent written and verbal communication skills and demonstrate the ability to interact clearly and effectively with both internal and external customers.
• Must be able to provide proof that you can legally work in the United States.
• Skilled in establishing and maintaining effective working relationships with co-workers, vendors, Zoo staff, and the public.
• Must have a high attention to detail while multi-tasking.
• Strong organizational skills project coordination
• Possess the ability to stay organized and (re)prioritize daily tasks while accurately communicating timeline expectations.
• High energy for a fast-paced work environment
• Computer Proficiency in Word, Excel, internet and email.
• Ability to research, draw conclusions, and summarize data for discussion and review
• Take ownership and pride in responsibilities
• Possess the ability to organize and prioritize while working with strict deadlines
Education & Experience
• Minimum High School Education or GED equivalent is required.
• Certified Pool Operator Certificate desired or ability to obtain certificate within first 90 days of employment.
• Minimum of 5 years’ experience in the pool operations, zoo or aquarium LSS operations, general maintenance, or related fields.
• Water treatment experience is required to include an advanced level of mechanical skills, LSS plumbing, and an understanding of LSS theory and operation.
• Physical Requirements – While performing the duties of this job, the employee is frequently required to stand; walk; lift heavy objects; sit; use hands to handle or feel objects, tools, or controls; talk, see, hear and smell. Requires full range of body motion, manual and finger dexterity, and eye-hand coordination; requires the ability to use department equipment, to communicate effectively; The employee is occasionally required to reach and stretch with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee may be required to endure extremes in temperature and may work in hazardous environments where personal protective equipment is required; requires standing, walking on a steep terrain (Zoo), sitting (possibly for long periods of time) and performing repetitive tasks (including working on the computer) for up to the entire work day; requires the ability to lift/carry up to 50 pounds using appropriate body mechanics, possibly for extended periods of time.
• Environmental Conditions – Working in a closed office environment. Work space may be shared. Working conditions may be noisy with fluctuating indoor and/or outdoor temperatures. May be exposed to a risk of bodily injury through contact with moving instrumentation, substances and other conditions common to an office environment. Subject to exposure to animals which may have the potential for physical aggression. May be exposed to a risk of bodily injury through contact with moving instrumentation, toxic substances, bodily fluids, animal attack, communicable diseases, outdoor weather conditions and other conditions common in a Zoo