Junior Sales Technician
We are seeking a Junior Sales Technician to support technical sales and customer service within the Aquarium and Zoo markets. This is a remote position with periodic in-person collaboration, including onsite training, occasional facility visits, team meetings, and trade shows.
This role is designed for someone early in their career who has a passion for aquatic environments, marine biology, aquaculture, or related fields—and wants to grow their expertise in aquatic life support systems and commercial water treatment equipment. The position includes structured training, direct mentorship from senior sales technicians, and a clear development path within IAS.
Functions & Responsibilities
Essential Functions
Customer & Market Support
Support Aquarium and Zoo customers with equipment selection, product questions, and basic application guidance.
Assist with inbound inquiries from curators, life support technicians, facility managers, and engineers.
Maintain communication with existing customers to support their ongoing needs and build long-term relationships.
Learn how to identify new opportunities within the Aquarium and Zoo sectors.
Sales Process Support
Prepare quotes, proposals, and product recommendations under the guidance of senior sales staff.
Track activities, leads, and customer interactions in ERP/CRM.
Assist with order processing, confirmations, and post-sale customer support.
Technical Skill Development
Participate in training on IAS equipment lines: filtration systems, UV sterilizers, pumps, controllers, LSS components, etc.
Support Inside Sales with technical questions and equipment sizing after training.
Learn industry best practices related to aquatic life support applications and water treatment design.
Marketing & Product Support
Help develop marketing materials and product literature specific to Aquarium and Zoo customers.
Assist with trade show preparation and support (some in-person attendance required).
Contribute to content and outreach efforts targeting aquatic institutions.
Team Collaboration
Participate in scheduled virtual team meetings and training sessions.
Attend occasional in-person meetings, site visits, or events as needed to strengthen knowledge and teamwork.
Skills & Experience
Knowledge & Skills
- Strong interest in aquatic systems, aquariums, zoos, or marine/aquatic biology.
- Excellent communication skills—written, verbal, and customer-facing.
- Highly organized and detail-oriented.
- Comfortable learning technical product information and equipment basics.
- Proficiency with Microsoft Office.
- Willingness to learn Odoo ERP Systems.
- Valid driver’s license for occasional travel.
Education & Experience
- Coursework or background in Aquatic Sciences, Marine Biology, Environmental Science, Mechanical Technology, or a similar field.
- Experience working in an aquarium, zoo, aquaculture facility, or aquatic retail environment.
- Familiarity with pumps, filtration, UV systems, or water treatment equipment.
Job Requirements
Working Conditions
Remote
Salary & Benefits
Flexible work from home options available.
