Life Support Operator & Water Quality Tech – Level 1

Life Support Operator & Water Quality Tech – Level 1

Reid Park Zoological Society //
Tucson, AZ //

Responsible for the routine operation and basic maintenance of aquatic life support systems and the collection and testing of water samples at Reid Park Zoo. This entry-level position supports the Life Support & Water Quality team in ensuring all aquatic environments meet or exceed standards for animal health, safety, and welfare as defined by the Association of Zoos & Aquariums (AZA). The position works under close supervision, gaining experience in mechanical systems, water treatment processes, and preventative maintenance.

Functions & Responsibilities

Essential Functions

  • Demonstrate and model the core values of the Reid Park Zoological Society (RPZS or the Zoo)
  • Perform duties in accordance with RPZS policies and procedures
  • Provide excellent customer service as a component of all job duties
  • Follow Zoo safety protocols and procedures
  • Monitor and operate life support equipment, including pumps, filters, ozone systems, UV sterilizers, chillers, and heat exchangers.
  • Assist with routine inspections and basic preventative maintenance on life support equipment.
  • Perform water quality testing (e.g., temperature, pH, chlorine, salinity, ammonia, nitrite, nitrate, dissolved oxygen).
  • Record and report test results accurately to senior staff or supervisor.
  • Assist with adjustments to system operations or chemical dosing under supervision.
  • Maintain accurate records of daily rounds, water testing data, and completed maintenance tasks.
  • Assist with inventory of chemicals, parts, and supplies.
  • Follow all safety procedures when working with chemicals, machinery, and confined spaces.
  • Support emergency response procedures and participates in drills as directed.
  • Work cooperatively with Animal Care and Facilities Teams
  • Maintain cleanliness and organization of life support areas, mechanical rooms, and workspaces.
Skills & Experience

Knowledge & Skills

  • High school diploma or equivalent required. Equivalent combination of education and experience may be considered.
  • A valid, current, unrestricted driver license
  • Successfully complete pre-hire background check and pre-employment drug screen (we do not test for THC)
  • Comply with quarterly random drug testing if selected
  • Proof of negative TB test within the past 12 months (renewed annually, company paid).
  • Basic understanding of pumps, filters, valves, and plumbing systems.
  • Ability to follow written and verbal instructions accurately.
  • Detail-oriented, reliable, and safety-focused.
  • AALSO LSS Operator 1 Certification or ability to obtain within a year of employment
  • AALSO Water Quality 1 Certification or ability to obtain within a year of employment
  • Participates in emergency drills
  • Excellent interpersonal communication skills and ability to maintain positive, constructive relationships, at all levels, with a diverse population of staff, guests, vendors and the public
  • Assertive, energetic, and enjoy working in a fast paced, public/guest attraction focused environment
  • Ability to take direction, constructive feedback, act or change direction as needed
  • Regular physical attendance at work
  • Reliable and able to work to a schedule
  • Must be able to work weekends, holidays, evenings, and participate in on-call rotation as needed.
Job Requirements

Physical Requirements

  • Must be able to lift up to 50 pounds often
  • Bend, stoop, kneel, reach frequently
  • Stand and walk for long periods of time
  • Repetitious motions with hands
  • Ability to use hands to control power and hand tools
  • Work in wet, hot, humid, noisy, and outdoor environments, including confined spaces and at heights
  • Ability to work around chemicals, biohazards and machinery noise (PPE provided)
Salary & Benefits
Salary: $20.75 to $24.38 p/h DOE